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picaxe not connecting

Picaxe Not Connecting

Well for some reason the new picaxe software is not working at all for me. My computer is not connecting to the picaxe. I have my chip in the right way, I have done a reset, I have made sure in the options it is on the right setting (08, and com1) I have 4.5 volts, and I have even changed the batteries. I don't even get any blue in the download progress board. I just get the same error message. It is really annoying as the old program editor was able to connect without a problem. Anybody have any ideas?