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picaxe editor

Error-hardware not found?

Hey LMR,

this is probably some silly thing i missed but i kinda need the answer fairly quick so, uuhh...ya

I'm getting close to finishing my start here robot and i need to get the servo to centre position... (I'm using the usb cord and windows vista basic). I downloaded the picaxe programming editor and the drivers for the usb cord and the cord is showing up when i go to options> serial port>com 4. But when i plug in my picaxe 28x1 to the usb and press check firmware this shows up: 

Hardware not found on com 4:

Possible causes: