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AXE027 usb cable driver problems

Hello I have just purchased the start here kit and everything has bin going well up to the point of instaling the driver for the usb cable. I was able to get the programing editor no problem, but the driver for the usb is not working I have bin fidling with it for 2 days but with no sucsses. I cannot figure out how to contact picaxe about the driver problem so i was wondering if anyone has any ideas or ways on how to get the cable to work (for the record my pc runs on vista premium)? any help would be appreciated. Thanks